IT AND CYBER SECURITY
FOR DENTISTS.

NO TOOTHACHE. NO BS.
#FLOSSYOURIT

The TEXPERT Advantage

Los angeles based Dental practice IT and cyber security experts for Dentists. We will care for your computers like you care for your patients teeth. To be frank, we got frustrated and grew tired of fancy IT companies with bloated staff and smooth talking sales people. If we were that fed up, then we could only imagine the unnecessary frustration you feel. So, in 2020 we started our own company and strive to provide Dental practices with expert IT and cyber security services how we would want it. Experienced, perfectly priced, fantastic, no contracts, no surprise added fees and no fuss. Welcome to TEXPERT DDS.

TEXPERT Local

Do you need reliable Dental IT experts who are in the Los Angeles metropolitan area? Let us take over your IT, supplement your current IT department, be an extension of it, or simply help you whenever you need - plus we are a certified local small business in California and Los Angeles County. Get in touch with us, let's chat.

TEXPERT Remote

If your Dental practice isn't local to the LA area, no problem! We are still able to provide you with our incredible expert Dental IT services, remotely and virtually, anywhere in the world. We work with a lot of different timezones. We can also give you a second opinion and make sure your money is being spent right.

CYBER SECURITY WARNING

May 12, 2024: Hackers have recently been attacking Dental practices by pretending to be a new patient and asking your office to "look at their x-rays" as a way to get you to click on a link, therefore hacking your entire system. The hackers will then hold your office ransom for tens-to-hundreds of thousands of dollars. This wave of cyber attacks got the attention of the ADA, who sent out a global email warning Dental practices.

Dentist approved.

From Dentrix to Eaglesoft, we got you covered when their tech support says "ask your IT".

MSP

As a Managed Service Provider (MSP) we have spent years building relationships with technology companies and are constantly learning new skills to keep ourselves sharp. Our team of legit IT experts can provide your Dental practice proactive remote monitoring and management to keep your IT infrastructure constantly operational. Should something occur, our team of experts will, most of the time, resolve it so fast that you won't even know there was a problem. Now that's awesome.

Cyber Security

Cyber security is incredibly important to every business, especially patient focused Dental practices like yours. Every aspect of your digital and physical life - email, servers, network, workstations and more - requires cyber security. It's a very large field to navigate and we have the experience to help guide you and secure you. From 24/7 monitored networks to advanced computer protection and email security powered by AI, our cyber security partners are both industry leaders and industry distruptors, giving you a cyber security toolbox like no other.

Authorized Partner

As authorized partners for Dell, HPE, Lenovo and Hitachi Vantara, plus our incredible cyber security partnerships, TEXPERT can save you money and secure your business! We have worked hard to secure some incredible relationships with companies to provide our Dental clients the best services and prices. Next time you need to upgrade servers or computers, we can get you pricing that no one else can, not even the "reps".

Cloud Hosting

Did you know that there are cloud providers other than AWS, Azure and GCP? We work with trusted cloud hosting providers to transform your your entire network cloud. Remove the burden of hardware costs and keeping a stock-pile of spare parts. There's a huge cost benefit of going to the cloud. Whether it's your entire server infrastructure or transitioning to a web based software, we will help design, plan and execute migration.

Help-Desk

You're a busy and so is your staff, we know it! You can't afford to waste time trying to fix things yourself. Let our team of experts remove the burden and time-consuming management of your Windows and Mac desktop computers. Supplement your Dental team with our services and free up your time to focus on the tasks you really want to do, like running your Dental practice. We can do everything remotely and if you're in the Los Angeles metropolitan area, we can come to you!

Server Support

Oh yes oh yes. When was the last time you flossed your server like you do your teeth? Probably never. Are you certain that your current "IT" is doing it? Your servers deserve some cleaning love too and we know exactly how to do that, including caring for your Dental software. Our team has your back and will monitor your servers for you. We can provide managment, maintenance, upgrades and so much more.

Here are some more things we can do:

  • Dentrix support
  • Dentrix Ascend support
  • Eaglesoft support
  • OpenDental support
  • CurveDental support
  • EasyDental support
  • SoftDent support
  • CBCT server support
  • HIPAA compliant backups
  • Ransomware prevention
  • Server optimzation and config
  • IT auditing
  • Microsoft Windows Server
  • Microsoft 365
  • Cloud support (AWS, GCP, Azure)
  • Video conferencing
  • Network switch diagnosis
  • VoIP solutions
  • Infrastructure managment
  • Website maintenance
  • Application support
  • File sharing solutions
  • Printer support
  • Hardware procurement
  • Software procurement
  • ERP systems
  • Disaster recovery plans
  • Firewalls
  • WiFi systems
  • Digital transformation
  • Microsoft Windows issues
  • Apple MacOS issues
  • Remote office (WFH)
  • Network optimization
  • Virtual Private Network (VPN)
  • Physical to virtual migration
  • And the list goes on...
Transparent Pricing

We're actually telling you our pricing. Refreshing isn't it.

Here at TEXPERT, we believe that every business, small or big, deserves high quality IT support by legit experts, without the contracts and crazy fees. Our pricing is fair, honest, and transparent. We offer two styles, packaged as hours and a-la-carte. We take the guess out of figuring out the average cost of IT support for your business. We're also happy to work with you if you have another idea in mind.

CLASSIC

$150USD per hour
  • Dedicated support expert
  • Flat rate per hour
  • Use us when you need us
  • Remote support anywhere you are
  • On-site support (LA area only)
  • No contracts, no hidden fees

REMIXED

TBDMonthly/Projects
  • Customized for your business
  • Monthly services based on needs
  • Extended business hours
  • Dedicated support expert
  • Flat rate per hour
  • Use us when you need us
  • Remote support anywhere you are
  • On-site support (LA area only)
  • No contracts, no hidden fees

Yep, super simple. Aside from our hourly rate, there are monthly cyber security services and other services like server/computer maintenance and backups that we offer. Contact us so we can get you the correct pricing based on your office needs.

We love to floss.

You love to take care of teeth, we love to take care of computers. We'll keep them healthy.

We're not complacent

At TEXPERT, we are not complacent like the others and do not use boiler plate templates from 15 years ago. We will never apply a one-size-fits-all approach to your dental practice, never ever. Technology is rapidly evolving and especially with the constant threat of cyber attacks, your company tech should be working for you, not causing you headaches .... sorry we mean toothaches.

Your server shouldn't crash or randomly cut out, your emails should be working and available on all your devices and your network should be secure. Issues occur, it's natural, but they should be rare, not an accepted way of operating daily.

We have experience

Dental practices in the Los Angeles area love us and have referred to us their friends. We know how to manuever around your dental software issues and know what it takes to keep your server and computers functioning properly. Hiring IT companies who are inexperienced in the Dental world is detrimental to your business. We'll work with you or your team to fill gaps and prevent risks, reduce your IT pain-points and make your systems smile ever so bright!

Size doesn't matter

No matter what size your dental practice is, TEXPERT can step in to support. Doesn't matter if you consider yourself a "small office" or you have an in-house IT department. We can be your fully managed out-sourced Dental IT department, supplement your existing team or be your go-to Dental IT experts. Our rates are flexible to meet your needs. The best part is, no long-term contracts, no surprise fees, no startup fees, no one-time fees - plain and simple.

More Info.

Let's #FLOSSYOURIT to save you time, money and toothaches.

TL;DR Version

  • Dental IT and Cyber Security experts.
  • We'll manage your entire IT infrastructure from help desk to server management.
  • Continously monitor your network and give advice for upgrades when we feel it's beneficial.
  • Responsive email and phone support with extended business hour support.
  • Ability to act as your outsourced CTO, supplement your IT team and everything in between.
  • Authorized reseller for Dell, HPE, Lenovo and Hitachi products.
  • Authorized partner for some of the best cyber security products on the market!
  • State of California certified small business (ID# 2032153).
  • City of Los Angeles certified VSBE, SBE & EBE (ID# 2032153).
  • County of Los Angeles certified LSBE (ID# 204723).

Ready for a free assessment?